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How It Works

Simple. Transparent. Built for you.

Whether you're a participant looking for a provider, or a provider who wants to stand out — here's how RateMyProvider works.

For Participants & Families

Find care you can trust

1

Search

Browse providers by service type and location. Support Coordination, Plan Management, Allied Health, Personal Care — we cover every NDIS category.

2

Compare

Read real reviews from other participants. See transparency scores, ratings, and verified feedback so you can compare providers at a glance.

3

Choose with Confidence

Pick the provider that's right for you — backed by real experiences from real people. No more guessing.

Always free for participants. No sign-up fees. No hidden costs. Ever.

For Providers

Build your reputation

1

Claim Your Profile

Every registered NDIS provider will be listed. Claim your profile to manage your information and respond to reviews.

2

Earn Reviews

Great care leads to great reviews. Encourage your participants to share their experiences and build your reputation.

3

Stand Out

Providers with strong reviews and transparency scores get more visibility. Quality rises to the top.

Good providers have nothing to fear from transparency.

FAQ

Frequently asked questions

Yes. RateMyProvider is and always will be 100% free for NDIS participants and their families. We'll eventually offer optional premium features for providers, but the core platform — search, reviews, and transparency scores — is free for everyone who uses NDIS services.

NDIS participants, their families, carers, and plan managers can all leave reviews. We verify reviews to ensure they're from real people with real experiences.

No. Providers cannot pay to remove or hide negative reviews. All reviews — positive and negative — remain public. Providers can respond to reviews to share their perspective.

Transparency scores are based on a combination of review ratings, review volume, response rate, and profile completeness. The exact formula is public and the same for every provider.

No. RateMyProvider is 100% independent. We are not funded by, affiliated with, or endorsed by the NDIA, any government body, or any NDIS provider.

We're targeting mid-2026 for our public launch. Join the waitlist to be the first to know when we go live.

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Join the waitlist and help us bring accountability to the NDIS.

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